Faqs

Frequently Asked Questions

Order & Shipping Related

Do you provide Cash on Delivery (COD)?

Yes, we provide COD through renowned courier services only in Pakistan. Please Note: Less than 500Rs order does not qualify on COD.

How long does it take time to get my package?

It takes a few hours to 7 days depending on your address. (NOTE: Delivery Time may change in abnormal situations in-country including but not limited to national emergency etc)

Do I need an account to place orders?

Yes, you need an account to place orders. ( https://electronicshub.pk/how-to-order/ )

How you can create an account on electronicshub.pk

What is the Order Delivery time?

Order Delivery Time
   

Courier all over Pakistan

(48-72 hours)

Specific areas Lahore

1-2 working days

Take away

 

Cash On Delivery

2 to 3 working days required to deliver your order on cash on delivery/jazz cash/easy paisa.  Delivery charges according to weight

Pakistan Post-delivery time: 3 to 4 working days required to deliver your order on Pakistan post option and this option only available on advance payment. Delivery charges according to weight

TCS Courier Company: 2 to 3 working days required to deliver your order on cash on delivery. Delivery charges according to weight

M&P Courier Company:

2 to 3 working days required to deliver your order on cash on delivery. Delivery charges according to weight

Note: More than 1kg Order Weight will be updated to you on Call or SMS or Whatsapp. With Respect to whether and your city situation or holiday your order Delivery might be late.

What is your account numbers for advance payment for product order transactions?

MEEZAN BANK ACCOUNT ACCOUNT NAME: Umair Ahmed ACCOUNT NO: 023001041859641 Branch Code: 0230 EasyPaisa Account ACCOUNT NAME: Umair Ahmed ACCOUNT NO: 03224724868 JazzCash Account ACCOUNT NAME: Umair Ahmed ACCOUNT NO: 03224724868  

Price Related

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Are prices on the website are final in all aspects?

Most prices on the website are updated and final but it may change due to many factors including but not limited to market availability, import problems, etc. So it is better to communicate with the order department in case of any question related to updated prices.

Order Tracking Related

How do I track my order?

After order confirmation through the phone call, you will receive the invoice through email which contains the tracking number Go to the respective Courier website and track your order OR call to respective courier company helpline. You can also see the tracking number in the invoice available in My Account -> Orders on the website.

How to track my order if sent by Pakistan Post?
Website link for order tracking.

http://www.pakpost.gov.pk/

Pakistan post helpline numbers

HelpLine :        111-111-117
1 Phone no      042-992210971
2 Cell no           03356161400 , 03216772525

How to track orders if sent by the M&P courier company?

– M&P Courier helpline   021-111-202-202

Track your M&P order online, Visit this link: http://mulphilog.com/
Enter your tracking number which starts with 55 (for M&P website only)
Example. 543469610000713 

How to track order if sent by TCS courier company?
TCS Courier helpline   021-111-123-456

Track your TCS order online, visit this link: https://www.tcsexpress.com/tracking
tracking number starts with 77 (for TCS website only)
Example. 774286711593

Working time and Pickup Location Related

What is the Working time of electronicshub.pk ?

Mon-Sat 11 Am to evening 8 PM.

 Sunday off 

What is your store location?

ELECTRONICS HUB, Shop Number: FM-32,1st Floor Ma Shaa Allah Center, Near Faysal Bank Mall Road, Hall Road Lahore Pakistan

Policy Related

What is your return policy?
Please https://electronicshub.pk/warrent-policy/to know about the return policy.

How you can cancel your order:

After placing an order on the website you will receive an order department number you can send us WhatsApp on that number for order cancellation and you can also contact our helpline number for order cancellation.

Price Related

Are prices on the website inclusive of taxes?

No, Prices on the website are not inclusive of any kind of taxes. Please contact through email to find prices inclusive of taxes.

Are prices on the website are final in all aspects?

Mostly prices on website are updated and final but it may change due to many factors including but not limited to market availability, import problems etc. So we it is better to communicate order department in case of any question related to updated prices.

Order Tracking Related

How do I track my order?

After order confirmation through the phone call, you will receive the invoice through email which contains tracking number Go to the respective Courier website and track your order OR call to respective courier company helpline. You can also see the tracking number in the invoice available in My Account -> Orders on the website.


How to track my order if sent by Pakitan Post?
Website link for order tracking.

http://www.pakpost.gov.pk/

Pakistan post helpline numbers 
1 Phone no      042-992210971
2 Cell no           03356161400 , 03216772525                   

How to track order if sent by M&P courier company ?

– M&P Courier helpline   021-111-202-202

Track your M&P order online , Visit this link: http://mulphilog.com/
Enter your tracking number which starts with 55 (for M&P website only)
Example. 543469610000713 

How to track order if sent by TCS courier company?
             TCS Courier helpline   021-111-123-456

Track your TCS order online, Visit this link: https://www.tcsexpress.com/tracking
tracking number starts with 77 (for TCS website only)
Example. 774286711593

Working time and Pickup Location Related

What are Working time of www.hallroad.org ?

Mon-Sat 11Am to evening 8PM.
Friday 1Pm to 2PM namaz brake

Sunday off 

What is your store location?

Electronics Hub: Shop # 32, 1st Floor, Masha Allah Center, Hall Road, Lahore, Pakistan

Policy Related

What is your return policy?
Please click here to know about the return policy.

What is your user’s privacy policy?

Please click here to know about the user’s privacy policy.

What are the terms and conditions for users to use this website?

Please click hereto know about the terms and conditions to use  https://electronicshub.pk/  website.

How you can cancel your order:

After placing an order on the website you will receive an order department number you can send us WhatsApp on that number for order cancellation and you can also contact our helpline number for order cancellation.